Privacy Protection Guidelines for Software

Ruichi Intelligent Technology Co., Ltd. is committed to ensuring the privacy and data security of its users, ensuring that users can enjoy a safe and reliable experience when using our golf cart control system and related software. The following are our privacy protection guidelines, which outline how we collect, store, use, and protect user data. We promise that all user data will strictly comply with relevant laws and regulations and adhere to our privacy protection policies.
  1. Main Features of the Application
Our app mainly supports the following functions:
  • Golf Cart Control: Users can remotely control the golf cart through the app, including basic controls such as driving, parking, and stopping.
  • Data Interaction and Configuration: The app supports data interaction with the golf cart, such as vehicle status, current location, movement mode settings, fault diagnosis, etc., as well as modifications and updates to vehicle configurations.
  • Device Upgrades and Information Recognition: The app supports the upgrade of device firmware. Users can check and install the latest firmware versions through the app. At the same time, the app can automatically recognize basic device information, including model and serial number.
  1. Data Collection and Privacy Protection

(1) Data Collected

  • Device Information: Our app collects information related to the device, such as device model, serial number, hardware version, software version, etc., for device identification, upgrades, and fault diagnosis.
  • Log Information: To ensure the stable operation of the device, the app collects hardware parameters and log information (such as battery level, temperature, operating status, etc.). This information is only used for device performance optimization and fault analysis.

(2) Data Not Collected

  • Camera Data: We respect users' privacy, and the app does not collect, store, or share any video or image data from the device's camera. The camera is only used for local operations such as obstacle detection and is not uploaded to the cloud or used for other purposes.
  1. Data Usage and Storage
  • Device Control Data: All user operations (such as remote controlling the vehicle, adjusting settings, etc.) and device feedback data are only used for immediate control and status updates, and will not be stored on the server for long periods.
  • Log Data: Hardware log information from the device is stored locally on the device for users to view and analyze the device's operating status when necessary. We regularly clean up outdated log files to ensure that data does not occupy device storage space for too long.
  1. Software Upgrades and Device Information Recognition
  • Software Upgrades: The app supports firmware and software updates for the device. For each update, we will notify users and request authorization. All update packages are encrypted and signed to ensure the security of the software upgrades.
  • Device Information Recognition: To ensure the smooth upgrade process, the app reads device information when connecting to the device for the first time. This information is used only to verify the compatibility between the device and the app and to ensure the correct firmware upgrade. It will not be used for any other purpose.
  1. Privacy Protection and Data Security
Ruichi Intelligent Technology Co., Ltd. takes significant responsibility for the protection of user data. We adopt multiple technical measures to ensure the security of user data:
  • Data Encryption: We use industry-standard encryption techniques to encrypt all transmitted data to prevent unauthorized third parties from intercepting the data during transmission.
  • Local Storage Protection: User log data and device information are stored only on the local device and are protected by system permissions to prevent malicious software or third-party apps from accessing them.
  • Data Minimization: We always follow the principle of "data minimization" and only collect and process the minimum amount of data necessary to provide the service.
  1. User Rights and Control
  • Data Access and Deletion: Users can view the data stored on the device, including device information and log data, through the app at any time and request correction or updates if necessary. If users wish to delete any data or clear log files, the app provides corresponding options.
  • Privacy Settings: Users can set privacy permissions within the app according to their needs, including device permissions and log data collection settings. We recommend that users regularly check and update their privacy settings.
  • Data Transfer Authorization: When transferring data (such as during upgrades or fault diagnosis), we will inform users in advance and request their authorization. Users can refuse the data upload request at any time.
  1. Compliance with Privacy Protection Laws
Ruichi Intelligent Technology Co., Ltd. is committed to complying with applicable privacy protection laws and regulations (such as the "Cybersecurity Law of the People's Republic of China," "Personal Information Protection Law," "Telecommunications Regulations," "Telecommunications and Internet User Personal Information Protection Regulations," etc.). We continuously update and improve privacy protection measures to ensure that our products comply with the latest compliance requirements.
  1. Third-Party Services
Our app may integrate third-party services, such as push notifications, advertisements, etc. We ensure that these third-party service providers adhere to equally strict privacy protection standards and will not collect, store, use, or share any sensitive data without user authorization.
  1. Security
  • Data Storage and Transmission Encryption: All user data, including device information, log data, and configuration parameters, will be encrypted during transmission to ensure the security of the data on the internet.
  • Security Vulnerability Fixes: We regularly conduct security assessments and vulnerability scans, promptly fix identified vulnerabilities, and push patches to users via app updates to ensure that user data is not threatened by security risks.
  1. Contact Us
If you have any questions or suggestions about these privacy protection guidelines, or if you wish to exercise your data protection rights (such as deleting or viewing personal data), please feel free to contact us:
Ruichi Intelligent Technology (Anji) Co., Ltd. Official Website: www.roberashop.com Customer Service Email: support@example.com Customer Service Phone: +86 123 456 7890

Conclusion

Ruichi Intelligent Technology Co., Ltd.'s app is dedicated to providing users with a safe, convenient experience for golf cart control and data interaction while always safeguarding user privacy and data security. We strictly adhere to privacy protection principles, not collecting any unnecessary personal information, and ensuring that user data is only used to provide services. Through the privacy protection measures outlined above, we aim to provide trustworthy products and services to our users.