Frequently Asked Questions
Orders
Q1: When will I receive my tracking numbers?
Once you've placed an order, we will send you an email with the corresponding information containing a tracking ID and tracking numbers within a6 hour time frame. To track your package you can visit our Track Your Order Page. Please allow 1 to 3 working days for the tracking information to update.
Shipping
Q2: After placing my order, my confirmation email was never sent.
Once you've placed an order, we will send you an email with the corresponding information containing a tracking ID and tracking numbers within a6 hour time frame. To track your package you can visit our Track Your Order Page. Please allow 1 to 3 working days for the tracking information to update.