Frequently Asked Questions (FAQ)
If you have any questions or need assistance, please reach out to us
Email: support@roberashop.com
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We appreciate your cooperation and look forward to assisting you!
Why does my Robera Pro Golf Caddy screen show "E20"?
The "E20" error code on your Robera Pro Golf Caddy indicates that there might be an obstruction in front of the camera. To resolve this:Check if the lens has been removed from the camera.Ensure there are no obstructions (e.g., dirt, debris, or objects) blocking the camera's view.
How do l switch to Robera's push cart ?
If you prefer to hold the handle and push the cart, use the speed control mode:Turn the knob left to activate 'Cruise Assisted' for speed control mode. Turn right to choose H1 to H9 speed levels based on your pace. Robera ensures smooth movement on the golf course, maintaining speed.For slower speeds (H1-H2, 0.4–0.8 MPH), grip the handle to maneuver easily.
Can I turn off the voice notifications on my Robera Pro Golf Trolley? How?
Yes, you can turn off the voice notifications on your Robera Pro Golf Trolley.
Here’s how:
Long press the follow mode button for 5 seconds to switch to the voice notification mode.
Long press again for 5 seconds to switch to the simple mode.
Long press once more for 5 seconds to switch to silent mode
How to Know When the Robera Al Golf Cart Battery is Fully Charged ?
For optimal performance during initial use, it is recommended to fully charge the battery. The charging LED indicator will turn green once the battery is fully charged.
The battery level is displayed using a 4-bar indicator, with each bar representing 25% of the total battery capacity.
Here’s how to interpret the battery levels:
1 bar: 25% battery remaining
2 bars: 50% battery remaining
3 bars: 75% battery remaining
4 bars: 100% battery (fully charged)
Ensure your device is always ready for use by monitoring the battery indicator and charging as needed.
What is the difference between the forward and backward buttons on theremote control?
When you press the forward button and then stop pressing it, Robera will continue moving .
When you press backward button and then stop pressing it, Robera will stop moving.
Can Robera pro recognize the green?
No, it cannot. Some green areas are restricted, and Robera is not allowed to enter. We recommend using the remote control or hand gestures to stop Robera outside the restricted area.
How to Pair the Remote to Robera?
Typically, the remote comes pre-paired from the factory, so there is no need to pair your remote with your Robera Pro unless your current remote is broken, and you need to replace it with a new one.
To pair, press the STOP button and the unlock button on the remote simultaneously for 3 seconds. When the blue light flashes, your Robera will start the pairing process.
Next, turn Robera off and back on. Press the two blue buttons on Robera—the Follow button and the Marching button (on LCD)—simultaneously for 3 seconds. The remote control icon on the LCD will flash, indicating a successful pairing.
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